2/4/26
Terrible! Take your money elsewhere
Management is rude especially Natalie! Everything broke down in my apartment after moving in, I had to demand a new washer and dryer the old one was leaking water and there was mold inside of it and dryer made a very loud noise. Dish washer broke down after only using it once and they took 8 months to fix it. The AC broke down every month! The maintenance guys do very poor jobs and they take forever to respond to requests , the hvac units outside are very loud outside. My apartment was covered... in nicotine stains and they tried to mask the cigarette odor with air fresheners when I viewed it. The pool is always dirty! My downstairs neighbors ceiling fan needed repair , it made an annoying loud humming buzzing noise that gave me headaches.
Review from Apartments.com
Property Manager at The Atlantic Brookwood responded to this review
Mr. O'Hara, We’re sorry to read that you feel this way about your past experience.
Our team works hard to respond to maintenance concerns and resident feedback in a timely and professional manner, and we take all service requests seriously. When... issues are reported, they are addressed according to priority and vendor availability, and we always aim to complete repairs as quickly as possible while maintaining quality standards.
We regret that your experience did not meet your expectations and that you remain frustrated with past concerns. Throughout your residency and after move-out, our team remained in communication with you and reviewed the items you brought forward, including maintenance requests and your final account statement, to ensure they were handled appropriately and in accordance with community policies and lease terms.
We understand that every resident experience is unique, and feedback — even when difficult to hear — is valuable as we continually work to improve our community and service. We wish you the very best in your new home. -Atlantic Brookwood management














