3/20/26
Verified Renter
After Greystar took over, the common areas are not kept as clean as it used to be. And the hallways are not vacuumed well and the walls now seemed aged and not new. Also the hallways are smelling like marijuana frequently, and it doesn't really fit the luxury standard apartment as it used to be. The management company should have a better response at their call lines as well. It's very disappointing throughout.
Review from Apartments.com
Property Manager at Urbane at Alewife responded to this review
Thank you for sharing your feedback. We’re truly sorry to hear about your recent experience and understand how frustrating these concerns can be. Maintaining clean common areas, addressing odors, and providing responsive service are all priorities... for us, and your comments show we have room to improve.
Our team is actively reviewing these issues to ensure they’re resolved promptly. We appreciate you bringing them to our attention and would welcome the opportunity to speak with you directly so we can address everything more thoroughly.
Thank you again for your honesty — we’re committed to doing better.














