7/16/26
Verified Renter
I gave a 4 star rating due to the fact that the glass on the doors at second elevator entrance have been broken for over 1 week and held together with packing tape seen the cost of rent at the property I do believe that those doors should be fixed ASAP before someone gets hurt as well as the upkeep of the property should be first and foremost for the residents that take pride in where they reside
Review from Apartments.com
Property Manager at Avana Cliffside responded to this review
Thank you for taking the time to share your feedback and for your 4-star review. We truly appreciate you recognizing our community while also bringing this concern to our attention.
Resident safety is our top priority. The damaged glass has already... been professionally measured, and the replacement has been ordered. In the meantime, the temporary reinforcement was installed to help ensure the door remains secure until the new glass arrives. Unfortunately, replacement glass is a custom order and can take longer than we'd like to receive.
We understand your frustration and agree that maintaining the community to a high standard is important. We appreciate your patience as we work through this repair, and we look forward to having the new glass installed as soon as it is delivered.
Thank you for being a valued resident and for taking pride in our community. If you ever have additional concerns or suggestions, please don't hesitate to reach out to the leasing office—we're always happy to help.













