5/12/26
Ice maker
I am very pleased for the service by the maintenance team, I put the service request in and approximately 2 hours later the maintenance team was at my apartment they explained to me why my ice machine wasn’t working they were very friendly and asked if I need anything thing repaired don’t hesitate to put in a work request. Outstanding job my the maintenance team. Shout out to DJH and DH
Review from Apartments.com
Property Manager at Apartments at Charlestown Crossing responded to this review
Thank you so much for your kind words and for taking the time to recognize our maintenance team! We’re thrilled to hear that your service request was handled so quickly and that the team took the time to explain the issue with your ice machine while... providing such friendly and attentive service.
It’s wonderful to know that DJH and DH made such a positive impression and went the extra mile by checking to see if you needed anything else repaired. We truly appreciate your recommendation and your shoutout to the team. We’ll be sure to share your feedback with them—great job, DJH and DH!












