Catalina Village

I just want to say THANK YOU to the new office team that are now doing resident activities! I have been living here for 3 years and this is the only time someone in the office has cared. I am happy with my apartment and the maintenance staff is great and have been here for years.

Ms. Washington.

Just move on. Find another place.
There was a gun fight here
The security guard harasses me when I exit and leave my unit
If you put in a maintenance request there’s a good chance they’ll mark it completed after 5 minutes and send no one
I’ve been dealing with roaches for months and have put multiple requests in and they haven’t dealt with it
They’ll take your money and will find any reason not to give it back to you.
I keep it at 72 all the time, and I pay over 300 a month on my AC cause the... units they have are so inefficient, and the condenser was leaking water on my floor for months and they just barely fixed that after pestering them. Read More

I recently moved into this apartment community less than a month ago, and I’ve already experienced a very serious and frightening situation. There was a shoot out in the parking lot directly outside my window, and my back windshield was hit by a bullet during the crossfire.
I immediately reported the incident to the property manager and made it clear that I wasn’t seeking confrontation I simply wanted to be accommodated for the damage to my window and tint and or being let out my lease... .Considering I had only been living in the apartment for less than two weeks when this occurred. I’ve emailed twice, called and went to the office to provide my police report. I was told that a supervisor would contact me within an hour because they were on the way to the property. It has now been over a week, and I have yet to receive any response or follow-up. I find this extremely unprofessional and concerning, especially after experiencing something as traumatic as a shootout outside my home. I would have even been okay with moving me to a different unit by the office because I’m on the ghetto side seems like. Also after the incident the gate has been continuously broken. I am formally requesting an urgent response and resolution to this matter. I should not have to feel unsafe or unheard in my own living space. Read More

They do not keep up with the property. Maintenance is is very slow. They have pest problems. Sketchy neighborhood. Front office very unreliable.

We rented a 2/2 for my UH college daughter and her roommate, their first time to live in an apartment. Leasing agent Tiffany was informative, friendly, knowledge and responsive and answered all of our questions with a smile.

Their apartment is HUGE (more than 1300 square feet!) and well maintained. My only wish is that the neighborhood was a little safer and that there was a Metro stop closer so the girls could catch the bus to campus. But there is a nice big HEB five minutes away and 288 is... blocks from the property, making it easy to get anywhere quickly. Read More