The District at Washington

Absolutely terrible experience with the leasing office. I was consistently ignored despite booking a tour, the office times noted online and on the actual office door are inaccurate, the staff is incompetent.

Moved in a few months ago and have nothing but great things to say about this place. Staff and maintenance are super on top of running an efficient and well oiled machine. Special recognition goes to the amazing manager Brianna who made my move in seamless and enjoyable. Looking forward to using the pool soon, it’s the largest of any building I’ve lived in and going to all the cool bars and restaurants nearby.

First of all, I haven’t moved in yet but the leasing staff were very friendly, respectful and helped me work through the screening process to get approved. The manager personally helped find us a unit that fit within our budget and worked with us a bit on the price. Pool and amenities look well maintained and the lobby smells good!

The new manager has completely ruined this complex. I have lived here for over 3 years now but I absolutely cannot stand this place anymore. Since Greystar took over, there has been months with broken doors, lack of replacing basic functions within the complex (grills, dog bags around the complex, etc), and worst of all is the complete overbearing rules in place by their new incompetent manager.

Not only are they trying to make it as difficult as possible to use basic facilities (gym, pool,... community rooms, etc) but they seem to have lost everyone’s information about their pets and cars since they keep asking for this information. They recently are punishing all residents off of the actions of a few by limiting pool access and have completely disallowed music or alcohol at the pool. The reason a lot of us moved here was for this pool but the power tripping manager wants to get all high and mighty because of the actions of a select few people who were at this complex on one weekend.

The hallways are dirty. The valet trash misses pickup sometimes but the complex decides to fine people for this. The parking is horrendous if you live on the south side of the complex. There is a cesspool of frogs, bugs, and other things growing in the courtyard. As stated before, some doors have been broken around the complex for months. The grills only work about half the time you want to use them. A constantly rotating staff clearly shows that the manager is clearly the problem. And to top it all off they will try and increase your rent by roughly $300-400 every year.

I used to be able to recommend this complex to anyone but after the past 5 months I would highly recommend anyone to avoid The District at Washington at all costs unless you want to deal with the absolutely atrocious manager and her terrible decisions.
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I have been a resident here for 3 years now and every year this place has gotten worse and worse. Now there is a new ownership group and they are very incompetent for anything the community needs. They fired everyone in the front office and now it's a rotating cast of people who are untrained so it's not their fault that the office lacks any sense of professionalism. On top of that, they are raising everyone's rent significantly even though they don't do a thing to fix things.

Issues... include:
-Constantly broken doors to enter/exit the complex: Some are just open at all times (security concern) and some are completely unusable. They are broken for months without a care.
-The garage door breaks about once every 2-3 months. This means you cant leave through the exit and when the entrance is broken it's just free for anyone to enter.
-Security guards are at the garage maybe once a week at max and at night only. There was a long stretch of car break-ins, tires stolen, and an attack in the garage. These haven't happened in a while but it's only a matter of time before they happen again.
-The 3 areas you can take your dog are almost always either covered in poop or waterlogged because of a lack of draining. Most of the time both.
-The garage is very far from half of the apartments. Plan to add a few minutes to any trip if you live on the south side.
-Hallways are gross. Covered in dust, dog poop, and sometimes the humidity makes it completely wet.
-Lots of noise at the pool in the summer. Huge pool parties with 3 different songs blasting at full volume. I don't mind it since I don't live next to it but there are many residents who regret getting their apartment. Read More