The District at Washington

I currently live here the units are nice the complex is clean and the amenities are okay, BUT the leasing staff is terrible they never follow up they never answer the phone, I have come down to the office MULTIPLE times to talk to them about renewing my lease and I am ignored or promised a call back. The staff says they can’t do anything without Victoria and Victoria is NEVER available.

Absolutely terrible experience with the leasing office. I was consistently ignored despite booking a tour, the office times noted online and on the actual office door are inaccurate, the staff is incompetent.

Moved in a few months ago and have nothing but great things to say about this place. Staff and maintenance are super on top of running an efficient and well oiled machine. Special recognition goes to the amazing manager Brianna who made my move in seamless and enjoyable. Looking forward to using the pool soon, it’s the largest of any building I’ve lived in and going to all the cool bars and restaurants nearby.

First of all, I haven’t moved in yet but the leasing staff were very friendly, respectful and helped me work through the screening process to get approved. The manager personally helped find us a unit that fit within our budget and worked with us a bit on the price. Pool and amenities look well maintained and the lobby smells good!

The new manager has completely ruined this complex. I have lived here for over 3 years now but I absolutely cannot stand this place anymore. Since Greystar took over, there has been months with broken doors, lack of replacing basic functions within the complex (grills, dog bags around the complex, etc), and worst of all is the complete overbearing rules in place by their new incompetent manager.

Not only are they trying to make it as difficult as possible to use basic facilities (gym, pool,... community rooms, etc) but they seem to have lost everyone’s information about their pets and cars since they keep asking for this information. They recently are punishing all residents off of the actions of a few by limiting pool access and have completely disallowed music or alcohol at the pool. The reason a lot of us moved here was for this pool but the power tripping manager wants to get all high and mighty because of the actions of a select few people who were at this complex on one weekend.

The hallways are dirty. The valet trash misses pickup sometimes but the complex decides to fine people for this. The parking is horrendous if you live on the south side of the complex. There is a cesspool of frogs, bugs, and other things growing in the courtyard. As stated before, some doors have been broken around the complex for months. The grills only work about half the time you want to use them. A constantly rotating staff clearly shows that the manager is clearly the problem. And to top it all off they will try and increase your rent by roughly $300-400 every year.

I used to be able to recommend this complex to anyone but after the past 5 months I would highly recommend anyone to avoid The District at Washington at all costs unless you want to deal with the absolutely atrocious manager and her terrible decisions.
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