The Trend at 51

Where do I begin? I started my lease late June 2019. Perfect location with great mountain views and a rooftop pool! How perfect! Well, 1 month after I signed my lease my air conditioner broke in the middle of the summer and it happened on a Saturday evening. The leasing office was closed and they are also closed on Sundays. I called in the maintenance hotline immediately and they didn't get it fixed until Sunday afternoon, making me sleep in an apartment that was well over 85 degrees. It stopped… working a week later and finally they figured out the issue. Then, it rained for a week straight and my ceiling started leaking. It took them 2 weeks to fix that since the maintenance guy said it has to dry before they repair it. It's currently raining in AZ and my ceiling is leaking again. On top of all the maintenance issues, my one neighbor that I share a wall with screams and yells profanity. The leasing office has informed me that my issues have been addressed and there's no way for me to get out of my lease 3 months early unless I pay the termination fee, which for me is $2300. I'm paying that because of how miserable I am here at Trend at 51. DO NOT LIVE HERE!!! Read More

I've lived at the Trend for just over a year and for the most part I've had a great experience. I'd live here again.

Staff - The leasing office staff is pretty non-visible unless you actually go into the office. I haven't really had any issues so I'm not sure how they respond to them. Can be a little bit snobby, but generally are nice.
Utilities - My electric bill has always been pretty low ($25-$75), and same for other utilities. Having to get the $80 package (or I was told you have to) with… internet and cable is kind of dumb, but at least I haven't ever had any issues with my internet either.
Pool - The pool had quite a few issues while I've lived here, but most seemed out of the complex's control (storms).
Parking - I've never had any issues parking, and there has always been space for my friends to park on the street when needed.
In Unit - Good AC, fine in-apartment washer and dryer, good water pressure (top floor), good kitchen appliances, good insulation, blinds are okay (better than panel, but don't keep light out well)
Quality - Quality is built in. Some apartments you can tell they've renovated for appearance, but the quality sucks... not at the Trend. This place is actually pretty nice and seems built to last.
Mail - Weirdly, they have stopped accepting large packages at the front office? I've never seen this anywhere else and I don't really like it. Mailboxes at base of garage is convenient, packages come to your door generally.
Elevators - Doesn't affect me too much, but some buildings seem to have their elevators out A LOT.
Size/Noise - Walls are a bit thin, but my neighbors are always super quite so no issues for me. ONCE I could hear my neighbor listening to music when we were both in the bathroom, but I just thought it was funny.
Gym/Clubhouse - Don't spend lots of time here, but both are nice, spacious, and seldom crowded.
Lease - Standard and very reasonable lease breaking as long as you give notice. Only raised my rent like $40 at renewal. Read More

I recently just signed a year lease with this management and not impressed. Very little communication, hard to get an answer. Rude as well on simple questions. all the reviews are true. i regret signing my lease.