Lux at Stoughton

have lived at Lux at Stoughton for several years and cannot recommend it.

The property constantly advertises “luxury living,” yet management regularly sends automated emails saying, “It’s a quiet day in your neighborhood.” That has not been my experience.

During my time here, someone was shot outside my bedroom window, my car was broken into while parked outside my building, and I called 911 during a violent domestic assault after a neighbor’s boyfriend attacked her. He later threatened me.... Police responded to all of these incidents, yet I never received any communication from management acknowledging them or addressing resident concerns.

After my car was broken into, I was told the security cameras primarily cover the leasing office—not the residential parking areas where tenants actually park.

Maintenance has also been disappointing. My refrigerator’s ice maker leaked repeatedly for years. Despite multiple repair attempts, the problem was never permanently fixed. The water line was eventually shut off, and after another repair I was told there was no guarantee it wouldn’t leak again. Management still refused to replace the refrigerator, leaving me without a working ice maker.

Packages are routinely delivered to the wrong building, forcing residents to search neighboring buildings to find them.

There has also been constant turnover in the leasing office and management, making it difficult to know who is actually responsible for resolving issues. Services have declined over the years as well. Hallway carpets used to be cleaned annually around lease renewals; that stopped while rents continued to rise.

The maintenance technicians have always been courteous and professional. My criticism is directed at management and ownership, not them.

“Luxury living” is more than upgraded finishes and marketing slogans. It means residents feel safe, maintenance problems are permanently resolved, and management stands behind the property. After several years here, that has not been my experience. Read More

I really enjoy living in this apartment complex. The property is well maintained, and the management and maintenance teams are friendly, responsive, and helpful whenever anything comes up. The community is quiet, clean, and feels safe, which makes it a great place to call home. I also appreciate the convenient location and the effort that goes into keeping the grounds looking nice. Overall, it's been a wonderful place to live, and I would definitely recommend it to anyone looking for a... comfortable and welcoming community. Read More

Must make an appointment to visit Lux @ Stoughton to tour our community.

Everyone here has been very helpful, and courteous My experience here has been delightful.

Management (chad) has done a fantastic job and taking over the day-to-day operations. The services to remedies and problems inside of the apartment could be done in a more timely manner. Also the removal of gym equipment inside of the gym without speaking to the residence is unacceptable as we pay a significant amount of money to have the gym and have these amenities. also, if you advertise that there’s a pool here there should be a pool here. As there are plenty of spaces and plenty of room to... provide such a thing and I don’t know what you’re talking about when you ask about bicycling trails as there are none that I can see. You can’t even really walk into the woods as the people who do the manicuring of the properties pile everything up at the edges, making it virtually impossible to walk through the woods and enjoy them. it also would be great to see the weights returned to the gym that are missing and the peloton back as it was being utilized on a regular basis and then taken away without warning. Also, the cable television does not work inside of the gym area and there’s no music inside of their all either. Read More