Vue Apartment Homes

Like many other long-term residents, I recently moved out of the Vue because of ongoing maintenance, management, and security issues.

The Vue is 10 years old and it shows. Unit interiors are dark and dated. Appliances in most units are a decade old. The common areas aren't any better. The gym is barebones - think 1 elliptical, 1 bike, 2 treadmills, and some weights. The rooftop is small with grills that need to be replaced and a broken fire pit. The parking lot is filthy and next to dumpsters… that overflow. The carpet throughout the building is stained and the trash chutes in the hallways make every floor smell, especially by the elevator banks.

The neighborhood has gone downhill - period. Despite this, management has not meaningfully invested in security. Packages are stolen because there is no package room and management allows deliveries to accumulate in the lobby. Bikes are stolen from the garage and cars are broken into. "Piggy-backing" occurs at the front entrance.

Simple maintenance requests take 1-2+ weeks to fulfill. Getting action from the after-hours maintenance emergency staff usually required multiple follow up calls over hours to the call center. Last winter, a significant portion of the building experienced issues with hot water; this summer residents are going without AC. Residents are denied compensation in the form of rent or parking credits for these ongoing disruptions. Building management is inexperienced and understaffed, with only one Community Director serving 100+ units. Calls to the front desk go to voicemail, sometimes immediately.

Despite these deficiencies in value, safety, and community, the Vue bills itself as luxury living and consistently hikes rent by hundreds of dollars per month when residents renew leases. For what the Vue charges, your money can go much further in a newer, nicer building that prioritizes residents' comfort and takes safety seriously. Read More